---
type: how-to
title: Billing
summary: Choose a plan, adjust seats, manage your card and invoices, and cancel or resume, all from the billing page.
---

Billing is account-level: one plan and one shared seat pool cover the whole account, across every troop. Open **Billing** from the account menu. Everything here is handled in the dashboard with your signed-in session; billing is the one area not exposed through the API, MCP, or Terraform.

**Caputchin never stores your card number or any payment details.** Your card goes straight to our payment provider (Stripe), which handles the charge; all Caputchin keeps is a non-sensitive reference plus the card brand and last four digits, shown only so you can recognize which card is on file. Caputchin cannot see or retrieve your full card number.

## Plans

Caputchin has a free plan and three paid plans. What each includes is on the [pricing page](https://caputchin.com/plans); in short:

| Plan | Shape |
|---|---|
| **Solo** | Free. Single user, no seat pool. The plan an account falls back to. |
| **Alpha** | Paid, single user. Unlocks paid features without a multi-seat team. |
| **Troop** | Paid, multi-seat. Adds shared troops and members. |
| **Apex** | Paid, multi-seat. Everything, including [audit logs](/docs/audit-logs/overview) and [white-labeling](/docs/widget-customization/white-label). |

### Subscribe

On a free account, pick a paid plan, enter your card, and confirm. As above, your card details go straight to the payment provider, never to Caputchin. The subscription starts immediately.

## Adjust plan and seats [#adjust-plan-and-seats]

On a paid account, **Adjust plan** opens an editor with a tier picker and, on multi-seat plans, a seat stepper (Alpha is always a single seat). Before anything is charged you see a preview: what you pay today, your new monthly rate, and when it takes effect. The rule is:

- **Upgrades and seat increases apply immediately**, with a prorated charge for the rest of the current period.
- **Downgrades and seat decreases take effect at the end of the period**, so you keep what you are paying for until then.

A scheduled downgrade shows as a pending change on the billing page, and you can cancel it before it lands.

## Seats [#seats]

Troop and Apex accounts have one shared seat pool for the whole account. A seat is taken by each troop member and each troop access token; the same person invited to a second troop does **not** use another seat. The seat usage card breaks down used against total. Your personal [account access token](/docs/account-management/account-settings#account-access-token) is free and never counts against the pool.

## Payment method

The payment card section shows your current card (brand, last four digits, expiry) and lets you update or remove it. Those few non-sensitive details are all Caputchin holds; the full number lives only with the payment provider. Caputchin warns you on the billing page when a card is close to expiring or has expired, and if a payment is past due, update the card there before the provider stops retrying.

## Invoices

Your recent invoices are listed with their date, reason (a renewal, an upgrade, a seat change, and so on), amount, and status, each with a link to the provider-hosted PDF for your records.

## Cancel or resume [#cancel-or-resume]

**Cancel subscription** stops the plan at the end of the current period; you keep everything you paid for until then. After that the account drops to the free Solo plan, and any shared troops enter a **30-day read-only freeze** before deletion, which is your window to export or resubscribe. While a cancellation is pending you can **Resume** to call it off and stay subscribed.

Apex-only surfaces, such as audit logs, depend on being on the Apex plan: once the account is on Solo they are no longer available, the same as for any non-Apex account.

## See also

- [Account settings](/docs/account-management/account-settings): email, sessions, and the account access token.
- [Troops](/docs/troops/overview): the workspaces that members and seats apply to.
- [Audit logs](/docs/audit-logs/overview): an Apex-plan feature billed here.